Privacy Policy

iqjili Casino ("iqjili," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("Player," "User," or "you") who access and use the iqjili platform at https://iqjili.club (the "Platform"). This Privacy Policy ("Policy") describes how iqjili collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.

This Policy is prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering for an iqjili account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions, which govern your use of the Platform.

For the purposes of the Data Privacy Act of 2012 and this Policy, iqjili Casino is the personal information controller responsible for the personal data collected through the Platform. iqjili determines the purposes and means of processing your personal data.

If you have any questions, concerns, or requests regarding the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

iqjili collects the following categories of personal data from players and users of the Platform:

Identity Data:

• Full legal name
• Date of birth
• Gender
• Government-issued identification number (e.g., Philippine National ID, passport, driver's license)
• Copies of identity documents submitted for KYC verification

Contact Data:

• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)

Financial Data:

• Payment method details (GCash account, PayMaya/Maya account, bank account details, debit card information)
• Transaction history (deposits, withdrawals, wagers, winnings)
• Source of funds documentation where required by AML regulations

Technical Data:

• IP address and geolocation data
• Device type, operating system, and browser information
• Login timestamps and session data
• Cookies and similar tracking technologies

Usage Data:

• Games played, bet amounts, and gaming session duration
• Pages visited and features used on the Platform
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

Communications Data:

• Records of communications with iqjili customer support
• Feedback, complaints, and survey responses

iqjili collects personal data through the following means:

• Direct Collection: Information you provide when registering for an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically through cookies, web beacons, log files, and similar technologies when you access and use the Platform.
• Third-Party Sources: Identity verification data from KYC/AML service providers; fraud prevention data from security partners; payment data from payment processors (GCash, PayMaya, banks).
• Regulatory Sources: Information received from PAGCOR, the NPC, or other Philippine regulatory authorities in connection with compliance obligations.

iqjili processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your iqjili account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the features and functionality of the Platform.
• KYC & AML Compliance: To verify your identity, assess the source of funds, and comply with Philippine anti-money laundering and counter-terrorism financing obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other security threats to the Platform and its users.
• Responsible Gaming: To monitor gaming behavior, enforce responsible gaming tools (deposit limits, self-exclusion), and identify players who may be experiencing problem gambling.
• Customer Support: To respond to your inquiries, complaints, and requests, and to improve the quality of our support services.
• Marketing & Promotions: To send you promotional offers, bon uses, and updates about iqjili, where you have consented to receive such communications. You may opt out at any time.
• Legal Compliance: To comply with applicable Philippine laws, regulations, court orders, and regulatory directives, including those issued by PAGCOR and the NPC.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the Platform.

iqjili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the iqjili Platform services, manage your account, and process financial transactions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC/AML requirements, PAGCOR licensing conditions, and NPC directives.
• Legitimate Interests: Processing is necessary for iqjili's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: Where required by law, we will obtain your explicit consent before processing your personal data — for example, for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

iqjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary and permitted by law:

• Service Providers: Trusted third-party vendors who assist in operating the Platform, including KYC/identity verification providers, payment processors (GCash, PayMaya, banks), IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on iqjili's instructions and in accordance with applicable data privacy law.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies where disclosure is required by law, regulation, or official order.
• Law Enforcement: Philippine law enforcement agencies where disclosure is required in connection with the investigation or prosecution of criminal activity, including fraud and money laundering.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of iqjili's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• Professional Advisors: Legal counsel, auditors, and other professional advisors where necessary for the conduct of iqjili's business, subject to confidentiality obligations.

iqjili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage, and support security functions. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. These cannot be disabled without affecting Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymized data about how players use the Platform, which pages are visited most frequently, and where errors occur. This data helps us improve Platform performance.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your interests and gaming activity. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

iqjili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and its implementing rules.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority or ongoing investigation.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it will be deleted or anonymized within a reasonable period.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with iqjili's data disposal procedures.

iqjili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, iqjili will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by iqjili:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data iqjili holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by iqjili.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to iqjili's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within thirty (30) days, or within such other period as required by applicable law.

The iqjili Platform is strictly intended for persons aged 21 years and above. iqjili does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to iqjili, please contact us immediately at the details provided in Section 15 so that we can take appropriate action.

iqjili primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international KYC platforms — iqjili ensures that such transfers are conducted in accordance with the Data Privacy Act of 2012 and applicable NPC guidelines.

Specifically, iqjili will only transfer personal data internationally where:

• The recipient country provides an adequate level of data protection as recognized by the NPC; or
• Appropriate contractual safeguards are in place, such as data processing agreements incorporating NPC-approved standard contractual clauses; or
• The transfer is necessary for the performance of a contract with you or for the implementation of pre-contractual measures taken at your request.

iqjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or prominent notice on the Platform at least seven (7) days before taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. We encourage you to review this Policy periodically to stay informed about how iqjili protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by iqjili, please contact our Data Protection Officer:

• Data Protection Officer: iqjili Casino DPO
• Email: [email protected]
• Support Email: [email protected]
• Response Time: We aim to acknowledge all data privacy requests within 72 hours and resolve them within 30 days.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by iqjili.